Before Your Visit


Woman walking into Birch Tree Day Spa located in the Ross Bridge Neighborhood in Hoover, Alabama

Scheduling Spa Services

For maximum availability, we recommend you schedule your services in advance. Credit cards will be taken at time of booking to hold your appointment.

Arrival

Please arrive 10 - 15 minutes before your scheduled appointment. Your time is valuable to us and we don’t want you to feel rushed.

Covid-19 Procedures

We value your health and safety at Birch Tree Day Spa. Please review the following items we will be addressing to maintain yours and our staff's well-being during this time.

WHAT BIRCH TREE IS DOING⁠ ⁠

*We will have employee temp checks at the beginning of each shift. Any temp exceeding 100.3 or any employee with symptoms will be sent home.⁠ ⁠
*Employees will wear masks.⁠ ⁠
*Employees will wash hands before and immediately following services.⁠ ⁠ *Employees will wear gloves with the exception of massages and some portions of our facials.⁠ ⁠
*Massage therapists will use disposable cups for each client's cream or lotion. We are always careful to avoid cross contamination!⁠ ⁠
*We ALWAYS change sheets, wraps, and face cradle covers between clients.⁠ ⁠
*We ALWAYS sanitize implements in medical grade disinfectant between clients.⁠ ⁠
*Spa surfaces, doors, and anything else you may come into contact with will be sanitized often and thoroughly throughout each day and at the end of every day.⁠ ⁠
*Hand sanitizer will be available to all guests. Please join us in using it often!⁠ ⁠
*Point of Sale machine will be sanitized between uses.⁠ ⁠

HOW YOU CAN HELP⁠ ⁠

*Please remain in your car upon arrival. We will call you when you can come inside. ⁠ ⁠
*Your temperature will be taken upon arrival. IF you have a temp or 100.3 or higher, we will ask you to reschedule. ⁠ ⁠
*Please wash your hands upon arrival.⁠ ⁠
*Services will be by appointment only.⁠ ⁠
*We will only work with one client at a time. Clients must be 16 or older to receive bodywork without an adult present. Couples massages will not be offered at this time.⁠ ⁠
*If you need product but do not have an appointment, we will be happy to assist you via phone for curbside purchase.⁠

 

Woman having a massage at Birch Tree Day Spa located in the Ross Bridge neighborhood in Hoover, Alabama

Hours

Monday - By appointment only

Tuesday - Thursday 9:00 am - 6:00 pm

Friday and Saturday 9:00 am - 5:00 pm

Closed Sundays

 

Cancellation Policy

Birch Tree Day Spa requires 24 hours notice to cancel spa services without penalty. Cancellations made the day of the appointment or no shows will be charged in full. Emergencies are an exception to this policy.

 

Our front desk staff is available to answer any questions.

BOOK YOUR APPOINTMENT

“Professionally owned and operated with 15+ years of experience in a cozy atmosphere. Strong attention to detail in every way! The location is amazing within the beautiful residential community of Ross Bridge in Hoover, Alabama.” — Kate G.